buzzfeed Press
46 Shocking Industry Secrets Customers Aren’t Supposed To Know
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New graduates...you might wanna read up on some of these... Angelica Martinez is the Latine Editorial Lead at BuzzFeed and covers a little bit of everything, from quizzes and true crime to celebrities and pop culture. Note: Responses have also been pulled from this reddit thread. "Also, we never clean the baby changing stations. It didn't click to me to maybe wipe it down. If I'm on the bathrooms, it's now added to my to-do list." "If the student transferred, many of the credits would need to be repeated. Parents often ended up writing much larger checks than expected, and/or students would have much larger loans than expected." "Mind you, there's no point in abusing this, because being demanding after being told 'no' certainly doesn't guarantee that the supervisor will, or CAN, fix your problem. Not everything that the customer wants or even legitimately needs is even possible (or, in some cases, legal). But there are many things, especially anything that's an exception of some kind, that only higher rank people in the company have the authority to do." "Plus, if there is a mess up when you book through a third party, there's often absolutely nothing the hotel can do about it, as you'd have to go through the booking agency to fix it. But if there's a mess up and you booked through the hotel directly, we can fix it for you. Another benefit is that booking directly brings the hotel more money because they have to pay the third party when you use them, so they're more likely to get you a deal if you work with them. My husband and I did this to make our reservation for a hotel in Orlando near Disney, and they not only matched the price but even went down a little lower for us. Not everyone will do it, but it's worth a shot." "We don’t compare final GPAs to GPAs at the time of acceptance (which, on the bright side, allows students who have a dip in their GPA not to lose their scholarships), so we don't keep track of increases, either. It’s a shame because these students work hard and could get an even bigger scholarship, but they don’t know it. However, I tell every student about it when they ask about scholarships, even if they aren’t specifically asking about a raise. I’d rather be bad for the business than bad for the students." "The only time people couldn't abuse the packages was when new iPhones came out. An executive from Apple would show up and watch us load and unload every single box, and after each shift, we'd have to empty our pockets and take off our shoes to prove we didn't steal any." Note: Reddit comments have been edited for length and/or clarity.
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