“It was the longest three minutes I ever experienced, and I will never forget the muffled sobs she made.”

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I also grabbed responses from threads 1 and 2.

"Once they were transported, I got back in my truck to drive back home. Got about five miles up the road and pulled up behind an SUV with a lady and her kid, and the kid was in the backseat, not strapped in, standing up, etc. I very nearly lost it and ran up to her, but the light changed before I did."

"I told her to find something heavy and break the attic vent out so she could get out onto her roof, but the vent was too small for her to crawl through. She sat down and started crying. I told her I would stay on the line with her for as long as she wanted me to. I stayed on the line and listened as she cried, prayed, cussed, and prayed some more. A little while later I could hear her struggling to keep her head and phone above water, then the phone went dead. To this day I don't know if she lived or died. I quit 911 three months after Katrina."

"The guys had gone to a store earlier, and when they left, they had backed their truck into an elderly man whose clothes got caught in the rear bumper or whatnot. The two guys never even knew that they were dragging around another human being all across town, for miles. The elderly man had passed away and those pieces of clothing scattered around town were his clothing, flesh, and body parts. Still gives me chills."

"After about five minutes of this terrifying call, she was finally able to find a business sign on one of the windows in the complex. I frantically searched for the business address, and the radio dispatcher aired the location to which at least a dozen officers responded. They found the suspect vehicle pretty quickly, and a short foot chase ensued. A K9 officer ended that in no time. The first officer to reach the caller ordered a victim's advocate because of the condition she was in. I had to take a few minutes off after that call."

"The father and grandmother were arrested for murder on this little baby. She passed away due to consistent abuse by the father when the mom was gone or at work. I never forgot that call." 

"She'd gone into the hospital, so she survived at least that long, but I never heard anything beyond that. That sound won't ever leave me, in any case. Like someone's power cord being yanked mid-sentence. Chilling."