The internet had a field day with the idea that a $20 all-you-can-eat shrimp deal could bring down a nearly 60-year-old American restaurant institution, but Red Lobster's bankruptcy filing says it wasn't just because of the shrimp.

When Red Lobster's then CEO Jonathan Tibus filed for Chapter 11 in a Florida bankruptcy court back in 2024 (1), he said they were investigating whether Thai Union (the seafood giant that was simultaneously Red Lobster's largest shareholder and its primary shrimp supplier) had exerted "undue influence" over decisions that helped sink the company.

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Now, that's a different story.

Turns out the $20 shrimp promotion was supposed to be temporary, and Red Lobster had done it that way for 20 years before it became a permanent menu item under the influence of Thai Union.

The trouble actually started over a decade ago. In 2014, private equity firm Golden Gate Capital agreed to buy Red Lobster from Darden Restaurants for more than $2.1 billion (2). To pay for the deal, Golden Gate front‑loaded cash by selling the real estate underneath roughly 500 Red Lobster locations in a $1.5 billion sale‑leaseback (3). The firm pocketed the proceeds from the property sale while locking Red Lobster into long‑term lease payments that would increase by about 2% each year.

In effect, Golden Gate used the chain's own real estate as a funding source to help pay for acquiring the business. Red Lobster went from owning its buildings to paying rent. According to bankruptcy filings (4), rent cost the chain over $190 million in the year before it filed.

Phil Kafarakis, President and CEO of the International Foodservice Manufacturers Association said everything went south after the "real estate deal took off" (2).

Then, in 2016, Thai Union, which had already been Red Lobster's primary shrimp supplier for more than 20 years (5), paid $575 million for a minority stake in the chain (6). By 2020, Thai Union deepened its financial interest further by joining a consortium that acquired Red Lobster outright, which means it had controlling minority ownership and continued control of shrimp supply (7).

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Tibus's filing accused Thai Union of making decisions at the restaurant's expense to sell their shrimps.

First: when Red Lobster CEO Kelli Valade resigned in April 2022, Thai Union installed Paul Kenny — a principal in a firm that was part of the ownership consortium — as acting interim CEO. "At the direction of Thai Union," Tibus wrote in the filing (4).

Second: "In apparent coordination with Thai Union and under the guise of a 'quality review'" the filing states that Kenny eliminated two of Red Lobster's breaded shrimp suppliers, "leaving Thai Union with an exclusive deal that led to higher costs to Red Lobster."

Third: in May 2023, Kenny made the Endless Shrimp promotion — a $20 all-you-can-eat offer that had run successfully as a limited-time deal for 20 years — a permanent, everyday menu item. He did this "despite significant pushback from other members of the company's management team," Tibus stated.

Red Lobster lost $11 million in a single quarter from the all-you-can-eat shrimp promotion (8). Some restaurants ran out of shrimp entirely, going "days or weeks without certain types of shrimp," according to the filing (4). Sales dropped $76 million in the 2023 fiscal year (9), and the Thai Union oversight of Shrimp supply, at the higher cost, made it even harder to run the business profitably (1).

Thai Union told SeafoodSource the allegations were "meritless" and that it looked forward to "a full representation of the facts" (10).

Although it did not address the specific claims in Tibus's court documents, it filed its own counterclaim (11), arguing Red Lobster abruptly changed its shrimp demand forecast in late 2023, which left Thai Union with $22.9 million in excess inventory. Thai Union said Red Lobster owed it nearly $3.7 million as a result.

Thai Union announced in January 2024 it was divesting its stake in Red Lobster and will pay a $530 million non-cash impairment — nearly the entire $575 million it had put in (12). With Thai Union gone and no longer providing capital support, Red Lobster lost its financial lifeline. The chain's cash position had already shrunk from $100 million to less than $30 million in six months, and without a new owner to step in, bankruptcy became unavoidable.

The obvious takeaway is that Red Lobster's failure was not about hungry customers gaming a shrimp deal. It was about a company that entered bankruptcy already weakened by a private equity real estate strip, and then had its supply chain decisions steered by a supplier that was also its owner. It was a conflict of interest that led to a structural problem that later affected Red Lobster and contributed to its eventual bankruptcy.

Red Lobster is now back on its feet, under new ownership, although it has closed down 100 locations. The remaining Red Lobster locations stayed open through the restructuring and the chain came out of bankruptcy in September 2024.

The somewhat surprising, and yet good news, is that the new CEO of Red Lobster, Damola Adamolekun, has brought back the all-you-can-eat $20 shrimp deal – but it's only a limited time promotion.

For anyone watching the restaurant industry, the Red Lobster collapse is a case study of what happens when the ownership structure of a company creates conflicting incentives in its supply chain. It meant the supplier had direct influence over how much of its own product the restaurant was obligated to buy, at what price, and through which promotion.

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We rely only on vetted sources and credible third-party reporting. For details, see our ethics and guidelines.

Seafood Source (1),(10),(11); Restaurant Dive (2),(8),(12); Restaurant Business Online (3); Epiq (4); Golden Gate Capital (5); CNN (6); PR Newswire (7); CBS News (9)

This article originally appeared on Moneywise.com under the title: Everyone blamed Endless Shrimp for sinking Red Lobster — chain's bankruptcy filing points out a very different culprit

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