“If we could review customers, then your rating would be one star: customer couldn’t pay after ordering. While we would love to offer a ’drink now, pay later’ service, it is financially unviable. While we are saddened at losing you as a non-paying customer, we wish you all the best in finding a new, charity-based watering hole.”

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Customer: "This used to be my local, however, after one bad visit where my card bounced after a big spend in Bath, the owner has been pure attitude. I emailed them, but they didn't have the common decency to reply. Even when I went back and paid for the pint...Sorry to say, this pub now has bad attitude, customers, and owners. Shame, really."

Owner: "You seem to have given us a one-star review because you couldn't pay for your drink. If we could review customers, then your rating would be one star, reference 'customer couldn't pay after ordering.' While we would love to offer a 'drink now, pay later' service, it is financially unviable...Whilst we are saddened at losing your non-paying custom, we wish you all the best in finding a new, charity-based watering hole."